Terms of Service

Overview

This website is operated by Jea. Throughout the site, the terms “we,” “us,” and “our” refer to Jea. We provide this website—including all information, tools, and services—to you, the user, under these Terms of Service, policies, and notices.

By visiting our site or purchasing from us, you engage our “Service” and agree to be bound by these Terms, along with any additional terms referenced herein via hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our site. If you disagree with any part, you may not access or use our Services. Your continued use following any updates constitutes acceptance.

Our store is hosted on Shopify Inc., which provides the e-commerce platform for our products and services.

SECTION 1 – Online Store Terms

By accepting these Terms, you affirm that you are of legal age in your jurisdiction, or have parental consent if a minor.
You may not use our Services for illegal activities or to infringe third-party rights.
Transmitting viruses or other harmful code is prohibited.
Violations may lead to immediate termination of your access.

SECTION 2 – General Conditions

We reserve the right to refuse service to anyone for any reason.
Your content (excluding payment information) may be transmitted unencrypted. Payment information is always encrypted.
You must not reproduce, resell, or exploit any part of our Services without prior written permission.
Headings are for convenience and do not affect interpretation.

SECTION 3 – Accuracy of Information

We strive to provide accurate, current information, but make no guarantees.
Materials are for general informational purposes only. Reliance is at your own risk.
We do not guarantee updates to historical or other content; monitoring our updates is your responsibility.

SECTION 4 – Modifications & Pricing

Product prices may change without notice.
We may modify or discontinue Services at any time without notice.
We are not liable for any changes, suspension, or discontinuation.

SECTION 5 – Products & Services

Some items may be available exclusively online and in limited quantities. Returns/exchanges are subject to our Return Policy.
While we aim for accurate representations, actual colors may vary by monitor.
We may limit or discontinue products or services at our discretion. Descriptions and pricing may change without notice.
We make no warranties regarding performance or quality.

SECTION 6 – Billing & Account Accuracy

We may limit, cancel, or refuse orders for any reason.
You agree to provide accurate account and payment information.
Changes or cancellations may result in contact via email or phone.
We may reject orders suspected of reseller intent.
See our Return Policy for more information.

SECTION 7 – Optional Tools

We may offer third-party tools “as is” without endorsement or warranty.
Use of such tools is at your risk and governed by the tool provider’s terms.
Future features will also be subject to these Terms.

SECTION 8 – Third-Party Links

Our Services may include third-party content or links.
We are not responsible for third-party content or actions.
Please review their policies before transacting, and direct any disputes to the provider.

SECTION 9 – User Content

By submitting comments or ideas, you grant us permission to use them freely.
We are not obligated to pay for, respond to, or keep confidential any submissions.
You warrant that your content does not violate any rights or contain malware.
Impersonation or misrepresentation is prohibited.
You assume full responsibility for your contributions.

SECTION 10 – Personal Data

Your personal data is governed under our Privacy Policy.

SECTION 11 – Errors & Omissions

We may correct pricing, descriptions, or availability errors at any time without notice and may cancel orders accordingly.
We are not obligated to update content beyond legal requirements.
No update date implies complete accuracy.

SECTION 12 – Prohibited Uses

You may not use our site to:

  • Violate laws or third-party rights

  • Transmit malicious code or spam

  • Harass or discriminate

  • Collect personal data improperly

  • Interfere with site security
    Violations may result in service termination.

SECTION 13 – Disclaimer & Liability

Our Services are provided “as is” without warranties.
We make no guarantees on performance, reliability, or results.
You use our Services at your own risk.
Jea and its affiliates are not liable for any damages.
To the extent permitted by law, our liability is limited accordingly.

SECTION 14 – Indemnification

You agree to protect Jea and its affiliates from any claims or liabilities arising from your breach or misconduct. This includes covering reasonable legal fees.

SECTION 15 – Severability

If any provision is deemed unenforceable, it will be severed without affecting the rest of the Terms.

SECTION 16 – Termination

These Terms remain effective until terminated.
You may terminate by ceasing use, and we may do so for any violation.
Obligations incurred before termination will survive.

SECTION 17 – Entire Agreement

These Terms, along with any relevant policies, form the entire agreement.
They supersede prior communications and are not interpreted against us.

SECTION 18 – Governing Law

These Terms are governed by the laws of the United Kingdom.

Company Information

Jea is jointly operated by:

  • Shuimiao Ecommerce
    Address: Room A516, 5th Floor, Efficiency Industrial Building, 35 Chengye Street, Kowloon Bay, Kowloon, Hong Kong (Not a return address)

  • Micros Innovation Technology Ltd.
    Address: Stockport Road, Manchester, England (Not a return address)

SECTION 19 – Changes to Terms

We may update these Terms; the latest version is always available here.
Your continued use after updates implies acceptance.

SECTION 20 – Contact Information

For questions, email us at: support@jea.com